What we offer
Guidance through every layer of the healthcare system
Whether you're managing a new diagnosis, navigating appointments, or simply trying to make sense of your options — we're here to help you move forward with clarity and confidence.
Initial Navigation Assessment
Understanding where you are and where you need to go
Every journey through the healthcare system starts with clarity. We conduct a thorough assessment of your current situation — reviewing your care needs, existing providers, insurance coverage, and goals — to build a complete picture and identify the best path forward.
- Comprehensive needs and goals review
- Current provider and care team evaluation
- Insurance and benefits overview
- Identification of gaps and next steps
- Personalized navigation roadmap
Care Navigation
Connecting the dots between your providers
Managing care across multiple doctors, specialists, and facilities is overwhelming. We organize your care team, track appointments and follow-ups, and make sure every provider has the information they need — so nothing falls through the cracks.
- Appointment scheduling and tracking
- Help clients prepare provider questions
- Specialist referral coordination
- Post-discharge follow-up planning
- Medication and treatment timeline management
Senior Navigation & Support
Specialized guidance for older adults and their families
Navigating healthcare as an older adult comes with unique challenges — from Medicare and Medicaid to long-term care planning and transitions between care settings. We provide dedicated support to help seniors and their families make informed decisions and access the right resources.
- Medicare and Medicaid benefits guidance
- Long-term care and placement support
- Care transitions and discharge planning
- Community and aging services coordination
- Support for families managing elder care from a distance
Caregiver & Family Support
Sustaining the people who provide care
Caregivers carry an enormous load — managing medications, coordinating appointments, and making difficult decisions, often while balancing their own lives. We provide hands-on support to help caregivers navigate the system confidently, and extend that guidance to family members who are involved in a loved one's care.
- Caregiver needs assessment and resource identification
- Respite care options and planning
- Home health and community service coordination
- Long-term care planning guidance
- Support for family members navigating a loved one's care
How it works
Getting started is simple
Free Consultation
We start with a no-pressure conversation to understand your situation and determine how we can best support you.
Personalized Plan
Based on your needs, we build a clear action plan — outlining what we'll do, how we'll communicate, and what to expect.
Ongoing Support
We stay by your side as long as you need us — adapting as your situation evolves and always keeping you informed.
Rooted in Care NY provides non-medical healthcare navigation services. We do not provide medical advice, diagnosis, or treatment. All clinical decisions remain with your licensed healthcare providers.
Not sure which service is right for you?
Schedule a free consultation and we'll help you figure out exactly what kind of support will make the biggest difference.